Business travel that begins with you
Welcome back. It's good to see you again.
Coronavirus: The latest information on business travel
- Visit the Help Centre for the latest news on country entry requirements, flexible cancellation policies, and tips to stay safe.
- Modify or cancel trips online or on the Egencia mobile app.
- Read about flexible cancellation policies issued by airlines, rail providers, car rentals, and hotels due to COVID-19.
- Learn how Egencia helps you to redeem airline credits online (North America)
Egencia mobile app
The Egencia app delivers the information business travellers, travel arrangers, approvers, and travel managers need, with the efficiency and flexibility to book, manage, and view their business trips.
Stay connected to your trip and enjoy exclusive privileges, available only on the Egencia app.
Get ready to go
- Login?to your Egencia account?or?retrieve?your password?if you’ve forgotten it.
- If you are logging into Egencia for the first time, go to the?login page, enter your corporate email and click on “Forgot username and/or password.”?You will then receive an email with a link to reset your password.
- Update?your profile?with information like seating and meal preferences, loyalty program member information, passport number, mobile number, and emergency contact information.
- Download?the?Egencia?app?for?iOS?or?Android.?You’ll find that booking – and managing – your business travel feels just like booking leisure travel.
- Book?Egencia?flights, choose seats, and pay for luggage.
- Redeem?your?airline credits?directly on the Egencia website in the case of changed or canceled flights.
- Book?Egencia?hotels?and add your membership program information.
- CIBT– an Egencia partner and the world’s largest global visa provider — will inform your business traveler if they need to obtain a visa for their?business?trip.?(EMEA only)
Manage your business trips
- Online?Check-in?opens?24-48 hours before your flight departure.?Get the?Egencia?app?to get notified and redirected to the Airline’s check-in page.?
- Change?Egencia?flights?or?hotels?online or through the?Egencia?mobile?app.
- Cancel?business?trips – including air, hotel, rail, or car?rental?-- online or through the?Egencia?mobile app with just a few clicks.?
- Access all receipts and invoices?from a trip on the Egencia website with a single click for streamlined?travel?expense reporting.
- Get help pursuing compensation in the case of delayed or canceled flights with?Air Help.?(if your company is enrolled)